Paying out of pocket for every therapeutic session adds up fast. Before booking, most clients want to know whether their insurance will offset any of the cost. At Deep Relief, a provider of full-service massage in Austin, TX, the answer depends on your plan, but our dedicated massage specialists accept more coverage types than most wellness clinics in the area.
We are in-network with Blue Cross Blue Shield and accept OWCP federal workers’ compensation for massage therapy and acupuncture. For clients whose plans fall outside those categories, we provide a superbill on request so you can pursue out-of-network reimbursement directly through your insurer.
Here is a plain breakdown of what coverage looks like at our Oak Hill clinic.
Health insurance coverage for massage therapy varies significantly by plan, provider, and the clinical reason for the treatment. Most standard health plans do not cover massage as a general wellness or relaxation service. Coverage becomes more likely when massage is part of a medically necessary treatment plan, such as chronic pain management, post-surgical recovery, or musculoskeletal rehabilitation.
The clinical nature of our sessions matters here. Our DR Hit The Spot™ method is a trademarked therapeutic protocol, not a spa service. Sessions are condition-focused, targeting the specific muscle groups and pain referral patterns responsible for a client’s symptoms. That clinical positioning strengthens the case for insurance consideration compared to a standard relaxation massage at a chain clinic.
We accept two types of insurance coverage at our Austin location. Clients covered under either of these can use their benefits directly at our Oak Hill clinic without going through a separate reimbursement process.
Blue Cross Blue Shield: We are in-network with Blue Cross Blue Shield for acupuncture and chiropractic care. Clients with an active BCBS plan can use their in-network benefits for those services without filing an out-of-network claim. Full details are available on our insurance coverage page.
OWCP Federal Workers’ Compensation: We accept U.S. Department of Labor OWCP benefits for both massage therapy and acupuncture. Federal employees with an approved workers’ compensation claim can receive covered care at our clinic. You can find full details on our federal workers’ compensation page.
For all other plans, a superbill is available at checkout upon request. This gives you the documentation needed to file for potential reimbursement through your own insurer.
BCBS coverage at our clinic applies to acupuncture and chiropractic services. Massage therapy under BCBS depends on the specific plan you hold and whether your treatment is medically prescribed.
Some BCBS plans do include therapeutic massage when ordered by a physician or tied to an injury claim. We recommend calling the member services number on your insurance card and asking specifically whether your plan covers therapeutic massage with a referral. If it does, we can provide the clinical documentation needed to support that claim.
Our team is available to talk you through what to ask your insurer before your first appointment, so you arrive with clear expectations.
Yes. We accept OWCP federal workers’ compensation benefits for massage therapy and acupuncture at our Oak Hill clinic. This is not standard practice among Austin massage providers, most of whom operate as self-pay only.
Federal employees who have sustained a work-related injury and have an approved OWCP claim can receive covered sessions at our clinic. The claims process is handled through the standard OWCP framework, and our team is familiar with the documentation requirements.
To confirm your specific eligibility before booking, use our insurance verification tool.
If your plan is not one we accept in-network, a superbill gives you the next best option. It is a structured receipt that includes the service codes, clinical detail, and provider information your insurer needs to evaluate a reimbursement request. We provide superbills on request, and many clients with PPO plans have successfully received partial reimbursement through this process.
If reimbursement is not available under your plan, the most practical way to manage the cost of consistent care is through our DR Wellness Plan membership. At $100 per month, it covers one 50-minute session and reduces every additional session by $30. Credits roll over for 90 days if unused.
New clients also receive $30 off their first visit, regardless of membership status.
The fastest way to confirm coverage is through our online insurance verification tool. You will need your insurance card and basic plan information ready. The process takes only a few minutes and shows you what your plan covers at our clinic.
If you have questions about what the result means or how to proceed, our team can walk you through the next steps before your first appointment. We would rather spend a few minutes clarifying coverage upfront than leave a client uncertain about what to expect at checkout.
For clients without applicable insurance, the DR Wellness Plan brings the cost of regular therapeutic care down to a manageable level. One 50-minute session per month is included at $100, and every additional session beyond that is reduced by $30.
This matters clinically as well as financially. Our DR Hit The Spot™ protocol is designed to produce cumulative benefit. A client managing chronic neck tension or recurring sports injury will not see lasting results from a single session every few months. Consistent care is what produces durable improvement, and the membership structure is what makes that consistency accessible.
View membership details and join online
Does Deep Relief accept Blue Cross Blue Shield? Yes. We are in-network with Blue Cross Blue Shield for acupuncture and chiropractic services at our Austin clinic. Clients with active BCBS coverage can use in-network benefits for those services without filing an out-of-network claim.
Can I use OWCP workers’ compensation at Deep Relief? Yes. We accept OWCP federal workers’ compensation benefits for both massage therapy and acupuncture. Federal employees with an approved workers’ comp claim can receive covered care at our Oak Hill location.
Does my insurance cover massage therapy? It depends on your specific plan. Most health insurance plans do not cover massage as a general wellness service, but some plans include it when it is medically prescribed or connected to an injury or chronic condition. We recommend verifying your benefits before booking.
What is a superbill and how does it help me get reimbursed? A superbill is a detailed clinical receipt that includes service codes, clinical descriptions, and provider information. Your insurance company uses this document to evaluate an out-of-network reimbursement request. We provide superbills on request at checkout for any client who wants to file with their own insurer.
How do I verify my insurance coverage at Deep Relief? You can verify your coverage through our online insurance verification tool. Our team is also available to help you understand what your plan covers and what to expect before your first session.
What is the DR Wellness Plan? The DR Wellness Plan is our monthly membership at $100 per month. It includes one 50-minute session each month across massage, acupuncture, dry needling, or chiropractic services. Every additional session beyond that monthly credit is $30 off regular pricing. Unused credits roll over for 90 days, and the membership includes complimentary aromatherapy and hot towel add-ons with every visit.
What if my insurance covers nothing at your clinic? If your plan does not apply, the DR Wellness Plan is the most cost-effective way to maintain regular access to therapeutic care at our clinic. New clients also receive $30 off their first visit. You can explore membership options at deeprelief.com/memberships.
We’re here to help you feel better, whether you have questions about our services, want to book a session, or simply need guidance. Reach out to us at:
Our doors are open Monday through Friday from 10 AM to 7 PM and Saturday & Sunday from 10 AM to 6 PM.
Feel free to call or send us a message. We’ll respond as soon as possible and help you get the relief you’re looking for.
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